Can’t init device, Reason: CMD Timeout Error

what happen to my box? thanks for the help

EasyJtag Suite Classic ver.: 2.4.1.1 / wxWidgets 3.1.0-W-U started.
Operating system ver.: Windows 7 (build 7601, Service Pack 1).
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Android Explorer ver.: 1.0.0.11
eMMC ODIN ver.: 1.0.11.11
Successfully connected to box on COM5
Box S/N: ,FW Ver.: 01.56
Box Working Mode: JTAG Box.
Box Drivers version: 3.0.1.0, are OK
Z3X Card Serial : AA80-D13B , ver: 22
Z3X Card Activation [LG] : NOT ACTIVATED
Z3X Card Activation [SAMS] : NOT ACTIVATED
Z3X Card Activation [JTAG] : ACTIVATED

Z3X EasyJtag Software ver. 2.4.1.1

Loading eMMC Addon Firmware… IO: 3300 mV
Box S/N: , ,FW Ver.: 01.56
CMD Pullup Level:2433 mV
CMD Active Level:2526 mV
Box IO Level:3300 mV
CLK Rate:14000 khz
HiPower mode is off!
Can’t init device, Reason: CMD Timeout Error
Done.