Card Upgrade Error


Hellow sir

I had CM2 dongle which support expire on 13th January 2017.

Infinity Team release infinity qualcomm tool, which require card upgrade to use this new update.

I use dongle manager to upgrade card. approximately after 20% of upgrade software stops and gave me following error which i attach here.

Again i try to upgrade card the dongle manager show me dongle authentication error.

I mail your support and once i get authentication of dongle but again upgrade stops.

Here i attach full log detail since 21/10/2017


==== [21-Sep-16 9:51:26 AM] ====
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:52:35 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle Serial No (S/N): D0F06767
Firmware version: 0130.02
"UK edition" status: Off
Last launched Application: 0031 v.0118
=> Activations:
– 00: Main Infinity-Box/Dongle v.0130

==== [21-Sep-16 9:52:54 AM] ====
Box/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
———- Process started: 21-Sep-16 9:53:06 AM ———-
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:53:06 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
No updates found for your Smart-Card. DO NOT try more today !

==== [21-Sep-16 10:05:44 AM] ====
DongleManager [Infinity-Box] v1.65 [21-Sep-16 10:05:49 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle Serial No (S/N): D0F06767
Firmware version: 0130.02
"UK edition" status: Off
Last launched Application: 0031 v.0118
=> Activations:
– 00: Main Infinity-Box/Dongle v.0130

==== [21-Sep-16 6:59:15 PM] ====
Box/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
———- Process started: 21-Sep-16 6:59:25 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Sep-16 6:59:25 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 1
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0130.02
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Card returned error – 0000 at 609/8500
Error upgrading applets:
Card returned error – 0000 at 609/8500
Disconnected

==== [21-Sep-16 7:49:21 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:49:53 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle is not found

==== [21-Sep-16 7:51:01 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:51:51 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle is not found

==== [21-Sep-16 7:56:24 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Sep-16 7:57:03 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:57:03 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [21-Sep-16 9:20:05 PM] ====
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:20:08 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle is not found

==== [21-Sep-16 9:20:46 PM] ====

==== [21-Sep-16 9:20:51 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Sep-16 9:21:19 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:21:19 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Card returned error – 0000 at 7981/8500
Error upgrading applets:
Card returned error – 0000 at 7981/8500
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle

==== [21-Sep-16 9:24:28 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Sep-16 9:24:44 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:24:44 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [21-Sep-16 9:28:12 PM] ====
DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:28:14 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle is not found

==== [22-Sep-16 9:20:17 AM] ====
DongleManager [Infinity-Box] v1.65 [22-Sep-16 9:20:20 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle is not found

==== [22-Sep-16 9:20:30 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Sep-16 9:20:56 AM ———-
DongleManager [Infinity-Box] v1.65 [22-Sep-16 9:20:56 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 4180/8500
Error upgrading applets:
Card returned error – 0000 at 4180/8500
Disconnected

==== [22-Sep-16 7:18:18 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Sep-16 7:18:37 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:18:37 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Sep-16 7:19:31 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:19:31 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Sep-16 7:21:25 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Sep-16 7:21:36 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:21:36 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [24-Sep-16 8:23:09 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect

==== [24-Sep-16 3:43:51 PM] ====
Box/Dongle searching…

==== [24-Sep-16 3:44:43 PM] ====
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found

==== [24-Sep-16 3:46:49 PM] ====
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found
Box/Dongle searching…
Dongle can’t be found:
No Cards found

==== [24-Sep-16 3:48:40 PM] ====
DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:48:41 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle searching…
Dongle can’t be found:
No Cards found

==== [24-Sep-16 3:50:52 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Sep-16 3:51:13 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:51:13 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification…
Identification Ok. Finalizing…
Finalizing ok
Process completed
———- Process finished: 24-Sep-16 3:51:28 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:51:28 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Box/Dongle Serial No (S/N): D0F06767
Firmware version: 0132.02
=> Activations:
– 00: Main Infinity-Box/Dongle v.0132

==== [21-Oct-16 5:42:49 PM] ====
Box/Dongle searching…
Box/Dongle found: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
———- Process started: 21-Oct-16 5:42:58 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:42:58 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0132.02
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 290/8500
Error upgrading applets:
Card returned error – 0000 at 290/8500
Disconnected

==== [21-Oct-16 5:46:08 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Oct-16 5:46:18 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:46:18 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Oct-16 5:47:25 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:47:25 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [21-Oct-16 6:11:45 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Oct-16 6:11:58 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Oct-16 6:11:58 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 3999/8500
Error upgrading applets:
Card returned error – 0000 at 3999/8500
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle

==== [21-Oct-16 6:16:50 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 21-Oct-16 6:16:58 PM ———-
DongleManager [Infinity-Box] v1.65 [21-Oct-16 6:16:58 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Oct-16 8:54:11 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 8:54:19 AM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 8:54:19 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 1
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 9:29:45 AM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 9:29:45 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 1
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Oct-16 11:50:57 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 11:51:03 AM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 11:51:03 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Oct-16 1:09:24 PM] ====
Box/Dongle searching…
HWID: 0237869141924810
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0237869141924810
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 1:09:30 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 1:09:30 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0237869141924810
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Oct-16 2:52:07 PM] ====
Box/Dongle searching…
HWID: 0237869141924810
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 2:52:18 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 2:52:18 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 1
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 29/8500
Error upgrading applets:
Card returned error – 0000 at 29/8500
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 2:55:00 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 2:55:00 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [22-Oct-16 5:39:14 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 5:39:23 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:39:23 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 493/8500
Error upgrading applets:
Card returned error – 0000 at 493/8500
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 5:42:59 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:42:59 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001797120881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 22-Oct-16 5:43:57 PM ———-
DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:43:57 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [24-Oct-16 9:41:20 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 9:41:28 AM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 9:41:28 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [24-Oct-16 6:28:11 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 6:28:25 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 6:28:25 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 6:29:04 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 6:29:04 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [24-Oct-16 7:02:07 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 7:02:19 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 7:02:20 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [24-Oct-16 8:07:10 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 8:07:19 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 8:07:19 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 116/8500
Error upgrading applets:
Card returned error – 0000 at 116/8500
Disconnected
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 24-Oct-16 8:11:29 PM ———-
DongleManager [Infinity-Box] v1.65 [24-Oct-16 8:11:29 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [25-Oct-16 12:24:08 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 25-Oct-16 12:24:15 PM ———-
DongleManager [Infinity-Box] v1.65 [25-Oct-16 12:24:15 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [26-Oct-16 11:32:57 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 26-Oct-16 11:33:07 AM ———-
DongleManager [Infinity-Box] v1.65 [26-Oct-16 11:33:07 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [26-Oct-16 8:39:15 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 26-Oct-16 8:39:24 PM ———-
DongleManager [Infinity-Box] v1.65 [26-Oct-16 8:39:24 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

==== [27-Oct-16 8:48:46 AM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 27-Oct-16 8:49:03 AM ———-
DongleManager [Infinity-Box] v1.65 [27-Oct-16 8:49:03 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication successfull
Service stage 1 confirmed
Securing session…
Session secured ok
Upgrading dongle…
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Last APDU: 133 sec
Card returned error – 0000 at 922/8500
Error upgrading applets:
Card returned error – 0000 at 922/8500
Disconnected

==== [27-Oct-16 5:04:23 PM] ====

==== [29-Oct-16 7:17:32 PM] ====
Box/Dongle searching…
HWID: 0109676724881292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0109676724881292
Box/Dongle type selected: Main Infinity-Box/Dongle
———- Process started: 29-Oct-16 7:17:49 PM ———-
DongleManager [Infinity-Box] v1.65 [29-Oct-16 7:17:49 PM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2

DongleManager [Infinity-Box] v1.67 [02-Nov-16 8:32:12 AM]
PC HWID: 071805764F5F8873D867C42C7EF6ED21
Card-Reader: FT SCR2000 0
HWID: 0109676724881292
Type: Main Infinity-Box/Dongle S/N: ——– Version:
Connecting to server
Server connection successfully established
Checking DongleManager version…
Your DongleManager is up-to-date
Checking Dongle Identification…
Authenticating on server…
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Now my work stops.

Thanking You

salim

Attached Images
File Type: jpg Untitled.jpg (298.8 KB)