EMMC Tool Suite crashes on windows 7 32 bit

Hello team, i run emmc tool suite this morning for the first time and i end up with this kind of problem,

Complete error logs on screen


Problem signature:
Problem Event Name: APPCRASH
Application Name: eMMC_tool.exe
Application Version:
Application Timestamp: 58035473
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c682
Exception Code: c0000005
Exception Offset: 00053499
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: eccf
Additional Information 2: eccf76e772ff38398e1cb43df90b942c
Additional Information 3: bb8e
Additional Information 4: bb8e06f83e6588bdcf851e3edcf05d87

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I have windows 7 32 bit, my anti-virus software was temporarily disabled and include to the exclusion list thinking that it might contradict to run the software.

Any response from team is much appreciated to resolve the issue.