lg g2 d801 unlock fail

Welcome to Octoplus/Octopus Box LG Software version 2.4.4
Checking data…OK
Platform: LG Qualcomm
Selected port: COM166
Selected model: D801
Reading info…
Model ID: LG-D801
IMEI: 000000-00-000000-0
Android version: 4.2.2
Battery level: 92%
SW Version: D80110c
Mode: Emergency
Initializing flash…OK
SW version: LGD801AT-01-V10c-310-260-AUG-13-2013+0
Android version: 4.2.2
LAF Version: 1.0
Product ID: SM06S130829000230
IMEI: 013868-00-000784-4
Target operator: TMO
Hardware: rev_10
Switching to Normal mode…
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" buttonFailed!
Performed by 2.4.4 Software version.