LGH860 unlock FRP Problem

Welcome to Octoplus/Octopus Box LG Software version 2.5.0
Connecting to server support.octoplusbox.com:82…OK
Authorizing…OK
——————————————————————————–
Checking data…OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: H860
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info…
Model ID: LG-H860
IMEI: 000000-00-000000-0
Android version: 6.0.1
Battery level: 86%
SW Version: H86010a
Mode: Emergency
Initializing flash…OK
SW version: LGH860AT-00-V10i-TWN-XX-OCT-18-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: HD54S160518000807
IMEI: 358394-07-361893-1
Target operator: GLOBAL
Hardware: rev_11
Reading partitions…OK
Resetting FRP Lock…Failed!
Performed by 2.5.0 Software version.
——————————————————————————–
Checking data…OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: H860
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info…
Model ID: LG-H860
IMEI: 000000-00-000000-0
Android version: 6.0.1
Battery level: 86%
SW Version: H86010a
Mode: Emergency
Initializing flash…OK
SW version: LGH860AT-00-V10i-TWN-XX-OCT-18-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: HD54S160518000807
IMEI: 358394-07-361893-1
Target operator: GLOBAL
Hardware: rev_11
Reading partitions…OK
Resetting FRP Lock…Failed!
Performed by 2.5.0 Software version.

How to fix this problem??

Br
Obeone