pls help team. Worldwide iphone unlock still in process

Hi team, pls help me with my iphone unlock i submitted it sept 26,2016
but still now in process my client now mad at me

Mu username is robcomnew

In Process
World Wide – Iphone 7/7+/SE/6s/6s+/6/6+ (All Imei Support) 353316077781220 –