shell not launching

hi all

upgraded to a new pc which has windows 10.

i have installed all my other boxes with no problems but z3x box has issues.

drivers install fine but when i go and double click on shell to run nothing happens.

i have changed compatibility in properties to windows 7 and below but shell still dose not launch.

ive tried uninstalling shell and drivers several times and redownloading latest shell from support section and installing gain but still no luck.

any one come across this?

works perfectly on my surface pro 4!